Kinky Straight Beginner Friendly Headband Wig Glueless Human Hair Wigs
- $5 Off , Unlimited, Code: TA5
- $10 Off, Over $99, Code: TA10
- $20 Off, Over $199, Code: TA20
|Cap Size||Average Size|
|Lace Color||Non Lace|
|Quality||100% virgin hair , tangle free , no shedding|
|Shipment||Free shipping, Fedex/DHL 3-5 days, USPS 3-6 days, Overnight shipping 2-3 days|
|Customization Service||If you need small cap (about 21.5'') ,or higher density 180% ,250% , pls contact us .|
|Return Policy||15 Days Return Policy|
1.We usually ship out the order within 48 hours (not including weekend and holiday)
Please DO NOT leave the Po Box address,which is not available
2. We Have the Overnight Shipping To USA,( If you need faster shipping method,contact our customer service)
3.If there have any problem with the delivery status,please contact the courier before contacting us by e-mail(email@example.com)
We will always try our best to meet the demands of all the customers. Whenever a dispute comes up , we are willing to handle it properly with you. Here are the situations that may cause disputes:
●ITEM NOT RECEIVED:
1. Delivery on the way:
►Parcel seized by customs: It is buyer's duty to do customs clearance. So, you should contact the customs office to take your parcel once it has been seized. Please feel free to contact us If you need any documents to clear customs(such as invoice) .
►Status of shipment stagnated for a long time: If status of the parcel stagnated for a long time, we advise you to contact your local DHL/Fedex to check it for you, at the same time, we will ask our shipping agent to figure out what happened to your parcel. You can keep in touch with us untill the parcel is delivered successfully.
2. Unsuccessful delivery
►If the parcel is delivered unsuccessfully because of wrong address offered by buyer. We are not responsible for any loss caused .
►If the parcel is sent to a wrong address or lost by the shipping company, we can resend the parcel to you or offer you a refund.
●Item received with the following questions :
ITEM NOT AS DESCRIBED:
You are encouraged to open the parcel to .check the item once it is delivered to your house. You should contact us within 15 days if you are not satisfied with the item.
►Return/refund for no reasons : If you want to return an item without any quality problem for exchange within 15 days once it is received, please send an email to this email address with your order number entitled: firstname.lastname@example.org . we will offer you the return address. But you are supposed to pay the shipping fee .
►Return/refund for quality problem : Please send us an email with your order number entitled if the item you received has any quality problem. such as: wrong color, wrong size, wrong style, and so on. It will be more persuasive if you attach a picture of the packing box containing the shipping information and a picture of the item you received in the email. We will look into the case once we receive your email, then offer you some solutions.
►Customized items : We don't support any return for customoized items without any quality problem( such as: wrong color, wrong size, wrong style, and so on) , please note .
►If you want to return it Within 15 days, Please keep the item in original condition, items have been used or washed is not allowed to return any more.
►We will add notes to your order before package being returned, so please do not return the parcel before contacting us. Do pay attention you are supposed to pay the shipping fee.
►Please write down your order number and other important information we give at the form on a sale card then send them back together.
We can cancel the order for you if you contact us in time after your purchase.
1. Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.
2. If choosing the paypal echeck to pay, it needs 5-7 days for PayPal to complete the settlement. during this time, if the customer wants to the refund, 5% of the order total will be charged as handling fee. All rights to interpret are reserved by ruiyuhair.com
Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: email@example.com. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.
Tips of the length:
The length of layered hairstyles will be described based on the lengthof the hair after styling – so if it is a curly wig the
length is the ‘finished length’ we need to stretch the curls of the longer part to measure it.It’s obvious that the straight
hair looks longer than the wavy and curly hair although they are in the same hair length .
Ruiyu hair is 100% human hair and its can be dyed,but we don’t suggest you dye the hair. Chemical dyes can hurt hair and lace.Please contact us
if you want other color, mybe we can customize it for you. Please do not dye or bleach hair too frequently, it will do harm on hairs. Also pls do it
professionally.If you want to shape the hair yourself, remember the temperature of the flat iron/straighter or tongs can't exceed 150℃, and never
use hot tools too often!